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Frequently Asked Questions
A: Modaz specialises in premium streetwear t-shirts with bold, urban-inspired designs, focusing on comfort and durability.
A: Yes, the brand emphasises high-quality fabrics and attention to detail for long-lasting wear.
A: You can email their support team at info@modaz.co.uk
A: Modaz offers secure payments, typically including major debit/credit cards and other safe checkout options.
A: Yes, all payments are processed securely to protect your personal information.
A:
- Returns must be made within 30 days of purchase
- Items must be unused, with original tags and packaging
- Customers pay for return postage
A: Refunds are processed within 7–14 days after the return is received and inspected.
A: No, items must be in new and unused condition or they won’t be refunded.
A: Yes, but you must contact Modaz within 6 hours of placing your order. After that, cancellation may not be possible.
A: Contact Modaz directly via email with a photo of the issue instead of using the return portal.
A: If tracking confirms delivery, refunds are not guaranteed. An investigation may be carried out, and the item may be resent if confirmed lost.
A: Yes, Modaz offers free UK shipping on all orders.
A: Orders are usually processed quickly, and delivery times depend on your location and courier service. Tracking information is provided once dispatched.
You can contact us through our contact page! We will be happy to assist you.
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